FAQs

In case you were wondering

Are the Roads Paved?

Yes, almost all of our roads are paved so feel free to bring your golf cart, bikes and scooters. There is no extra charge for bringing a golf cart.

How do I Find my Site?

Once you’re booked, you will receive an email with the directions and a map to your site. Your site will have a large wood sign with the name of the site on it. White Oak Landing is comprised of privately individual sites. There is no central office.

Are pets allowed?

Yes. We are very pet friendly, however, you will need to keep your dogs on a leash that is 6 feet or less. Dogs cannot be left unattended in the RV if they will bark continuously. You are responsible legally and financially for your pet’s actions.

How Many People are Allowed on a Site?

Six People are allowed to be on the site.

Do I Need to Worry About Flooding?

Kentucky Lake is a part of the Tennessee River and is formed by two dams to the north and south. As a result, floods are rare and are controlled by the dams. In the event of a flooding event, the river levels rise very slowly so there is plenty of time for us to give warning. We or someone in the park will be in contact with you should this ever happen and you need to evacuate.

Where do I Take my Trash?

There are dumpsters near the front gate. All garbage must be placed in tied trash bags before disposing. No dumping of tires, grills, RV parts or anything not considered as standard household garbage. If found dumping non standard trash a $500.00 fine may be assessed. Please see the map for the location.

Where can I Park my Car, Boat, or Golf Cart if I do not Want it on the RV Site?

There is parking near the community pavilions next to the boat launch in the gravel lot.

Can I get Directly into the Water From my RV Site?

Yes, most of the waterfront spots are very easy to get right in the water with a kayak or to fish or swim right from your site.

Do you have WIFI?

here is fiber high-speed WIFI installed in the community, and it is available.

Community Rules

No parking or placing any vehicles, boats, rugs, tents, etc on the grass. Doing so will kill our grass and we need to protect our septic systems.
Pets are welcome as long as you and your pet comply with the regulations:
- a) non-aggressive
- b) leashed at all times
- c) never left unattended at campsite
- d) pet waste is picked up and disposed of properly
- e) owner assumes responsibility for pet’s actions.
Please follow the quiet hours of 10 pm to 8 am. Please be considerate of others during the quiet hours. If you are not quiet during these hours, you will be asked to leave the campground without a refund. Thank you for understanding and helping us keep our RV park a peaceful place for everyone.
No bright lights on at night. No music or outside TV’s on after 10 pm.
Dumpsters for trash are located in the upper storage gravel lot near the gate. See map for location.
Burn only wood in the fire pits. Do not burn cans, trash etc. If trash is left in the fire pit a $100 cleaning fee will be charged to the guest.
Max 2 vehicles on your site. Please ask about overflow parking spots if needed for a tow vehicle or boat.
Customer grants to Havens Retreat representatives the right to take photographs of my property in connection with the above-identified site. Customer authorizes Havens Retreat to copyright, use and publish the same in print and/or electronically. I agree that Havens Retreat may use such photographs with or without my name and for any lawful purpose, including for example such purposes as publicity, illustration, advertising, and Web content.
Check-in time: 1:00 pm Check-out time: 11:00 am. Failure to leave by the check-out time could result in a $150.00 charge and possibly the RV being towed at the owner’s expense.
Septic System Use. No trash or foreign objects are to be placed into the septic pipe. No plastics, gloves or anything that could backup the system. If foreign objects are dumped and it requires the septic system to be serviced, those costs will be passed on to the guest.
Burning garbage is not permitted. Please dispose of cigarette butts properly. All garbage must be placed in tied trash bags before disposing. No dumping of tires, grills, RV parts or anything not considered as standard household garbage. If found dumping non standard trash a $500.00 fine may be assessed.
TN State law prohibits the draining of any type of liquid into the ground.
The use of dirtbikes, ATVs, firearms, bb guns, airsoft guns, paintball guns, or fireworks (except July 4th) are prohibited. Golf carts, side by sides and motorcycles are permitted if following the speed limit of 19 mph and stay only on roadways. You must use lights at night and be of legal driving age.

Smoking and drug use: There is zero tolerance for any use of drugs or selling drugs, including smoking marijuana (this is not legal in TN) You will be asked to leave immediately and will not receive a refund for any portion of your stay. Smoking cigarettes is permitted as long as you are far enough away from all other guests and they are not affected by your smoke. Please be courteous of others who may be allergic or have asthma and don’t want to smell your smoke. There is plenty of space in the RV park to smoke away from others. No smoking of anything else is permitted.
Liability Management assumes no responsibility for accidents, injuries, or losses incurred for any cause to guests or visitors. ACKNOWLEDGEMENT OF RISKS. The Guest further understands and acknowledges that there are certain risks of physical injury, property damage, and inherent potential dangers of the activities conducted within (or upon) Havens Retreat at White Oak. The Guest further understands and acknowledges the risks and dangers associated with his/her use of the RV at Havens Retreat at White Oak premises, facilities, and equipment, and that such use has inherent dangers of personal injury and property damage. The Guest further accepts sole responsibility for risks and dangers which include, without limitation, the potential for serious bodily injury, permanent disability, paralysis and loss of life, disfigurement, loss of or damage to equipment/property, exposure to extreme conditions, harmful physical conflicts with other guests, animal attack, snake bites, insect bites/stings, allergic reactions, lightning strikes, drowning, flooding and dangers arising from adverse weather conditions, falling, fires and burns, dangerous road or trail conditions, water hazards, land hazards, equipment failure, defective equipment, inadequate safety measures, criminal activity of other guests, poor lighting, and other undefined not readily foreseeable and presently unknown risks and dangers (“Risks”). Guest expressly assumes the risks of any and all damage and injury of any kind or type which may result from any source whatsoever during his/her time on the premises of Havens Retreat at White Oak.
Objectionable behavior: Management reserves the right to discharge any person(s), without refund, for failure to abide by the rules or for objectionable behavior.